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Privacy policy

This Privacy Policy (“Privacy Policy”) contains information about the collection, use and sharing of your personal information when you visit and/or contact us through the form available on our website (“Website”). Please read the Privacy Policy before using the Website.

TRIKA 333 d.o.o. with its registered office in Zagreb, Selska cesta 68, VAT: 06786764558 (the “Company”) undertakes to protect your privacy through this Privacy Policy.

Activities are mostly available without the need of disclosing any of your personal data, but when accessing the Website, the Company will learn certain information/data about you, during your visit to the Website and further communication. This Privacy Policy applies to all personal data we collect on or through the Website, by email or otherwise.

This Privacy Policy regulates access to and use of the Website, including any content, functionality and services offered on or through the Website. By using it, you agree to the collection and use of information/data in accordance with this Privacy Policy.

Categories of data we collect about you, purpose and legal basis of collection
When we ask you to provide us with some personal information, there are several reasons for this.

When you access the Website, during your visit, the Company can collect certain information about you:

  • information about your device
  • browsing activities and patterns
  • information about your location
  • your traffic pattern through our Website and
  • any interaction between your computer and our Website.

We will also collect information about your Internet connection, your IP address, your operating system and your browser type, all for marketing purposes (to provide you with offers and/or promotions) and to improve the user experience. We use this data to monitor your preferences and to inform you about items. You can manage your options as described in our cookie policy.

When you contact us via the contact form available on our Website, on the basis of legal personal consent, the Company may collect certain data:

  • name and surname
  • e-mail address
  • telephone and/or mobile phone number.

When we start communication regarding the purchase and sale agreement for items from our offer, the Company may collect certain data on the legal basis, based on the necessity of data processing for the purpose of executing the contract to which you are a party:

  • name and surname
  • VAT
  • ADDRESS OF PERMANENT RESIDENCE / TEMPORARY RESIDENCE / REGISTERED OFFICE
  • e-mail address
  • telephone and/or mobile phone number.

Where do we store your data?
Your personal data is stored at a data storage service provider with servers on the territory of the European Union. You can find more information about their privacy policy here.

How long are your personal data stored for?
Data collected for the purpose of concluding a service purchase agreement and providing our services are stored for the duration of each service purchase agreement. However, it is our legal obligation to store some data longer. Therefore, we shall keep such data in accordance with the legal provisions, but not longer than the legally prescribed period.

Use of cookies and pixels
Cookies are files with a small amount of data, which can include an anonymous unique identifier. Cookies are sent to your browser from the website and stored on your computer’s hard drive.

This Website uses cookies and server logs to collect information about how our Website is used. Information collected through cookies and server logs can include: date and time of visit, pages viewed, time spent on our website and websites visited immediately before and immediately after ours, as well as your IP address.

The Company may use the technological equivalent of cookies – social media pixels. These pixels allow social media websites to track visitors of external websites in order to customize advertising messages that users see while using the social media website.
The Company reserves the right to use these pixels in accordance with privacy policies of various social media websites (including but not limited to: Instagram, Facebook).

You can instruct your browser to reject all cookies or to specify when a cookie is sent. Nevertheless, in case you don’t accept cookies, you may not be able to use some parts of our Website.

If you would like to know more about cookies or how to use, deactivate or delete them, please visit https://www.aboutcookies.org for detailed guidance.

Use of cookies and pixels from third parties
Some content or certain applications on the Website, including advertisements, are operated by third parties, including advertisers, content and application providers. These third parties can use cookies alone or by using combined tracking technologies to collect information about you when you use our Website. We shall inform you about such use of third-party cookies and/or pixels in our Cookies Policy. Such use requires your express consent.

The information they collect may be linked to and/or include your personal information about your online activities over time and across different websites and other online services. They may use this information to provide you with promotions based on your interest or other similar content.

We are not responsible for third-party tracking technologies or their implementation.

Email information, email and newsletter policies
If you choose to contact us by email, we shall keep the content of your email messages and your email address private. We provide the same protection for electronic communications that we use to keep received information. This also applies when you register on our Website using any of our forms. We do not make your email address available to third parties in any way, except with your express consent.

Confidential data disclosure
In some cases, we may disclose your personal data for the purpose of executing a contract, when we have a legitimate interest or when we are legally obligated to do so:

  • to our affiliates, members and service providers solely for the purpose of providing services;
  • to an attorney or collection agency, when necessary to administrate our terms of service provision or any other agreement between you and the Company;
  • to any successor in the event of a merger, sale, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company’s claims and/or operations;
  • to a court or other state entity, when we are legally obligated to do so.

General rights to the personal data protection
In accordance with the General Data Protection Regulation 2016/679 of the European Parliament and the Council of 6 April 2016 “GDPR”) you have certain rights. Below you can find a list of rights as well as the relevant articles:

  • The right of access (GDPR Article 15)
  • The right of rectification (GDPR Article 16)
  • The right to erasure or the right to be forgotten with additional provisions, including if personal data is published (GDPR Article 17)
  • The right to restriction of processing (GDPR Article 18)
  • The right to be informed (transparency) (GDPR Article 13 and 14)
  • The right to data portability (GDPR Article 20)
  • The right to object (GDPR article 21)
  • The right to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects relating to you or similarly significantly affects you (GDPR Article 22).

For more information and to exercise your rights, contact us by email: trika@trika.hr.

You have the right to file a complaint with the supervisory authority responsible for issues related to GDPR. For the territory of the Republic of Croatia this is the Agency for the Protection of Personal Data with headquarters in Zagreb, Selska cesta 136. Please visit their website for more information.

Security of your personal data
We implement physical, technical and administrative measures to protect your personal data, such as:

  • regular update of our security technology;
    application of technology of the highest security standards;
  • multi-level passwords;
  • cooperation with GDPR-compliant partners;
  • enabling access to personal data only to authorized persons;
  • constant education on GDPR issues.

We use standard security protocols and work with trusted third-party suppliers to ensure the security of the data you provide us and automatically collected data.

Changes to the Privacy Policy
This Privacy Policy is effective when announced on the Website and shall remain in effect with respect to any future changes that are effective after posting on the Website.
The Company reserves the right to update and/or change the Privacy Policy at any time. We recommend you check this Privacy Policy periodically. If you continue using the Website after we make any changes to the Website, it shall be understood that you accept the amended Privacy Policy.